



To reserve your preferred date and time, a 50% non-refundable deposit is required at the time of booking. Your appointment is not considered confirmed until the deposit has been received. The remaining balance is due upon arrival of your appointment.
We understand that plans can change. To provide the best service to all clients, we kindly request at least 48 hours' notice for cancellation or appointment rescheduling.
Each cleaning package is customized based on your selected service. Specialty services, heavy buildup, excessive clutter, interior appliances, laundry, windows, and additional requests may require additional fees. We will always communicate any adjustments before beginning additional services.
For the safety of our team and clients, we kindly ask that the property be free of hazardous conditions, unsafe materials, or situations that may put our team members at risk. We reserve the right to decline or reschedule services if unsafe conditions are present.
We love our furry friends and understand that pets are an important part of your family. If your pets are anxious, protective, or interfere with cleaning, we ask they be secured in a safe and comfortable area during the cleaning service.
Our recurring cleaning services are designed to provide consistent maintenance and help keep your space beautifully maintained over time. Recurring clients receive preferred scheduling and special maintenance rates based on a continued cleaning schedule. To maintain your recurring service rate, appointments must remain on an agreed-upon s
Our recurring cleaning services are designed to provide consistent maintenance and help keep your space beautifully maintained over time. Recurring clients receive preferred scheduling and special maintenance rates based on a continued cleaning schedule. To maintain your recurring service rate, appointments must remain on an agreed-upon schedule (weekly, bi-weekly, monthly). If an appointment is canceled, postponed, or rescheduled beyond the established service timeframe, the following cleaning may no longer qualify as a maintenance cleaning. Additional charges may apply if the service requires more than a standard maintenance cleaning.
Payments not received within the agreed timeframe may be subject to additional fees. Outstanding balances may result in suspension of future services until the balance is settled.
Your satisfaction is our priority. If something was overlooked during your service, please notify within 24 hours, and we will gladly address the concern and work toward making it right.
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